workplace conflict coaching & mediation Program

Psychology Solutions offers a comprehensive Workplace Conflict Coaching & Mediation Program which helps parties to resolve conflict in a meaningful and sustained way. Our facilitative model utilises a predefined methodology in order to:

  • Assess whether mediation is the optimal approach.
  • Provide parties with the opportunity to analyse their conflict in new and structured ways (which often facilitates a change in perspectives, attitudes and beliefs about the situation).
  • Fully prepare parties for interaction during mediation and/or future interactions.
  • Adopts a facilitative co-mediation model.

A key tenent of our Program is building the parties' capacity to understand and effectively manage conflict before attending joint mediation. Research has shown that positive conflict resolution outcomes are more likely when individuals have enhanced conflict management skills. Below is an overview of the stages involved in our Workplace Conflict Coaching and Mediation Program but if you have any questions or would like a more detailed description of our Program please don't hesitate to contact us.

Workplace Conflict Coaching and Mediation Program

what is the cost of conflict in the workplace?

Unresolved conflict in the workplace not only impacts individuals on a personal level but can involve significant costs to the workplace itself. Recent research tells us that:

  • 30% of employees are seeking help for work-related conflict
  • Chronic unresolved conflict acts as a decisive factor in at least 50% of resignations
  • 40% of a manager's time is typically spent addressing conflict in the workplace
  • Over 65% of performance problems result from strained relationships between employees, not from deficits in individual’s skills or motivations
  • Unresolved conflict represents the largest reducible cost in many businesses

other conflict resolution services

In addition to our Workplace Conflict Coaching and Mediation Program, Psychology Solutions also offers a range of other conflict resolution services, including:

Please don't hesitate to contact us to discuss how Psychology Solutions may be able to assist with your particular conflict situation.

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Contact Details

P  (07) 5593 2219

F  (07) 5593 2217

Psychology Solutions
3a/128 Varsity Pde,
Varsity Lakes QLD 4227


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